The expression of emotion as part of the work role. Courage at work , In: Lord, R. Emotions in the workplace, Jossey-bass, , Emotion Cycles Emotion cycles: On the social influence of emotion in organizations. Rafaeli and N. Journal of Safety Research. Instrumentality, Aesthetics and Symbolism of Office Design. Organizational routines as sources of connections and understandings. In: N.
Wilderom Eds. International Handbook of Organizational Climate and Culture, , The three dimensions of affective reactions to physical appearance. Ashkenasy, Hartel, C. Emotions in the Workplace: Theory, Research and Practice, , Navigating by attire: The use of dress by female administrative employees. Pratt, M. Organizational dress as a symbol of multilayered social identities.
Academy of Management Journal, 40 4 : Tailored meanings: On the meaning and impact of organizational dress. Dress and behavior of customer contact employees: A framework for analysis. Work station characteristics as potential occupational stressors.
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Academy of Management Journal, , Aesthetic symbols and emotional cues. In: S. Fineman Ed. Emotions in Organizational Research, Sage. Customer Service Rafaeli, A. The impact of call center employees' customer orientation behaviors on customer satisfaction. Journal of Service Research.
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Kleinbeck Eds. Projecting an organizational identity: Lessons from employment advertising. Corporate Reputation Review, Summer, , The Process of Application for Employment Letters of application for employment: Impression management in letters of application for employment. Advances in Qualitative Organizational Research, Volume 3, forthcoming Individual investments in pre-employment screening: Improving applicants attitudes toward an employment opportunity. Letters of application for employment: Impression management in letters of application for employment.
Validating your merit in letters of application for employment. Journal of Mundane Behavior, June 10 Handwriting Analysis in Personnel Selection Graphological assessments: Concerns and suggestions for research.
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Perceptual and Motor Skills, 66, , Strategies of personnel selection among Israeli firms. Neehul Management , In Hebrew. Uses of graphology in personnel management. In: B. Nevo ed. Springfield, IL: C. Thomas, Predicting sales success through handwriting analysis: An evaluation of the effects of training and handwriting sample content.
How to build a healthy emotional culture and avoid a toxic culture — Monash University
Inferring personal qualities through handwriting analysis. Working with Computers Employee attitudes toward working with computers. This Companion brings together many leading scholars to address a wide range of topics in 38 chapters, across five levels of organizational analysis — including within-person, between-person individual differences , relationships, groups, and the organization as a whole.
Chapters tackle structure and measurement of emotion, antecedents and consequences of positive and negative emotions, including effects on work satisfaction and performance.
The expression, recognition, and regulation of emotion and the propagation of mood and emotion in groups are also dealt with. The Companion explores contemporary issues including leadership, organizational climate and culture, as well as organizational change. This content is available to you. Download PDF Introduction Neal M. Ashkanasy and Cary Cooper.
You do not have access to this content. Ng and Kin Fai Ellick Wong. Chapter 5: Disappointment and Regret Wilco W. Judge and John D. Wagner and Remus Ilies. Penney and Paul E. Daus and Tiffani G. Diefendorff and Erin M. Ashforth , Marc A. Tomiuk and Carol T.